The Institute of Banking Personnel Selection (IBPS) is back with a massive hiring drive for Customer Service Associates (CSA) under CRP CSA-XV. This is a golden opportunity for graduates aiming to build a career in the Indian banking sector. With over 10,000 vacancies spread across India, the scale of this recruitment is significant. If you’re someone who meets the eligibility criteria and dreams of working in a bank, now is the time to act.
The application window is open from 01 August 2025 to 21 August 2025, and everything from registration to fee payment is conducted online. Always read the official advertisement thoroughly to avoid mistakes.
IBPS Customer Service Associates Recruitment 2025 – Key Highlights
This recruitment campaign is open to graduates from any discipline and comes with an attractive salary and allowances. Below is a quick summary table for your reference:
| Detail | Information |
|---|---|
| Organization | Institute of Banking Personnel Selection |
| Post Name | Customer Service Associate (CSA) |
| Total Vacancies | 10,277 |
| Application Dates | 01 Aug 2025 – 21 Aug 2025 |
| Exam Dates | Prelims: Oct 2025, Mains: Nov 2025 |
| Age Limit | 20 to 28 years (as on 01-08-2025) |
| Qualification | Graduate in any discipline |
| Application Fee | Rs. 175 (SC/ST/PwBD/ESM), Rs. 850 (Others) |
| Salary Structure | Rs. 24,050 – 64,480 with increments |
| Apply Online | ibps.in |
Eligibility Criteria, Exam Dates & More
To apply, candidates must hold a bachelor’s degree from a recognized university. The age limit is strictly between 20 to 28 years. Age relaxation is available for reserved categories as per government norms.
The online exam will be held in two phases:
- Preliminary Exam – Scheduled for October 2025
- Main Exam – Expected in November 2025
Pre-exam training for eligible candidates will be conducted in September 2025, and provisional allotment is expected by March 2026.
Selection Process
The selection process includes:
- Preliminary Online Test
- Main Online Test
- Document Verification & Provisional Allotment
This means your focus must be both on speed and accuracy to clear the exams.
IBPS CSA 2025 State-Wise Vacancies
| State/UT | Vacancies | State/UT | Vacancies |
|---|---|---|---|
| Uttar Pradesh | 1315 | Karnataka | 1170 |
| Maharashtra | 1117 | Tamil Nadu | 894 |
| Gujarat | 753 | West Bengal | 540 |
| Madhya Pradesh | 601 | Delhi | 416 |
| Andhra Pradesh | 367 | Kerala | 330 |
| Rajasthan | 328 | Odisha | 249 |
| Chhattisgarh | 214 | Assam | 204 |
| Bihar | 308 | Telangana | 261 |
| Punjab | 276 | Haryana | 144 |
Vacancies are also available in smaller states/UTs like Ladakh, Lakshadweep, Manipur, Mizoram, and Sikkim.
Also Read: BRLPS Recruitment 2025 : 2747 Posts of Livelihood Specialist, Area Coordinator & More
Salary Structure & Allowances
The starting basic pay is Rs. 24,050, and with increments and promotions, it can go up to Rs. 64,480. In addition to the basic salary, the CSA role offers DA, HRA, medical, and other perks depending on the posting location and bank rules.
This makes it not only a stable but also a rewarding career option for fresh graduates across India.
Also Read: RRC Eastern Railway Apprentice Recruitment 2025 – Apply for 3115 Apprentice Posts
Important Links
| Action | Link |
|---|---|
| IBPS Customer Service Associates Recruitment 2025 Apply Link | Click Here |
| Official Notification Of IBPS Customer Service Associates Recruitment 2025 | Click Here |
| Official Website | https://ibps.in |
Also Read: RRC Western Railway Recruitment 2025 – 64 Posts for Group C & D Under Sports Quota
FAQs – IBPS CSA Recruitment 2025
A: The last date for online application is 21 August 2025.
A: No, fresh graduates can apply. No prior experience is necessary.
A: There are two stages – Preliminary and Mains. Both are conducted online.
A: Only those who have completed their graduation as on 01-08-2025 are eligible.
A: SC/ST candidates get 5 years of age relaxation.
